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Invoices & Receipts

GuideUpdated 2026-06-20

Every successful payment generates an invoice with a unique INV-XXXXXX reference. You can view your invoice history in the dashboard, download PDFs at any time, and receipts are also emailed to you automatically after each charge.

Viewing your invoices

Open Account & Billing from the sidebar. The Invoices card shows your three most recent paid invoices inline. Click View all to open the full invoice drawer.

Account & Billing page showing the Invoices card with a list of paid invoices, each with an INV-XXXXXX reference and a PDF download button
The Invoices card lists your paid invoices. Click any row's download button to save the PDF.

Each row shows:

  • Reference — a zero-padded identifier in the format INV-000001
  • Date — the date payment was received
  • Amount — charged in USD
  • Plan — snapshot of the plan name and quota at the time of charge
  • Status — typically Paid; may show Refunded if a refund has been processed

Downloading a PDF

Click the download button on any invoice row. The dashboard sends a direct request to the server and your browser receives the PDF file immediately — it is a raw file download, not a page navigation or JSON response. Save or print it from your browser's standard download flow.

What appears on the PDF

Each invoice PDF includes your INV-XXXXXX reference, payment date, plan name, amount in USD, and the billing address you have saved under Billing address. To update the name or address that appears on future invoices, edit your billing address before the next charge.

Email receipts

A PDF copy of each invoice is automatically attached to the payment receipt email sent to your account address after every successful charge — including monthly renewals. You do not need to log in to retrieve a receipt; just check your inbox.

Receipt not received?

Check your spam or promotions folder. The email comes from the MultiCartAPI billing address with the subject line containing your INV-XXXXXX reference. If you still cannot find it, download the PDF directly from the dashboard.

Invoice statuses

StatusMeaning
PaidPayment was received and credits were granted.
RefundedA full refund was processed via PayPal. Credits granted by this payment have been clawed back.

Invoice status changes (for example, marking a payment refunded) are driven automatically by PayPal webhooks — you do not need to take any action.