Upgrade, Downgrade & Change Plan

You can move to any plan at any time from the Account & Billing page. The rules are simple: upgrades are charged today and take effect immediately; downgrades to a paid plan are scheduled to your next billing date so you never lose time you have already paid for.

Your current plan and credit balance

Open Account & Billing from the sidebar. The top card shows your active plan name, the monthly price, and a credit bar that displays your spendable balance at a glance.

The credit bar reflects three values tracked internally:

Your spendable balance is Available minus (Used + Reserved). One ASIN scraped costs one credit.

For a full explanation of how credits are granted, consumed, and reset, see How Credits Work.

Opening the Change Plan modal

Click Change plan on the Account & Billing page. The modal lists every available plan with its monthly price and scrape quota. Your current plan is highlighted so you can see exactly what you are moving from.

Select your target plan. An alert banner immediately below your selection explains what will happen before you commit.

Upgrading to a higher plan

When you select a plan with a higher quota than your current plan, the alert reads:

Upgrade — charged today ($X/mo). Your remaining N credits carry over on top of the new quota, effective immediately.

What happens step by step:

1. You select the higher plan and read the upgrade alert.
2. Tick the acknowledgement checkbox to confirm you understand the charge. This unlocks the Upgrade button.
3. Click Upgrade — a PayPal subscription button appears.
4. Click the PayPal button. PayPal opens its own secure checkout overlay (not hosted by MultiCartAPI). Log in to your PayPal account, review the subscription terms, and approve.
5. Your browser returns to the dashboard. Within moments, your plan switches and your new credit balance is credited — your unused credits from the old plan are preserved and added on top of the new plan's full quota.
6. A payment receipt email (with a PDF invoice attached) is sent to your registered email address.

Downgrading to a lower paid plan

When you select a plan with a lower quota (but still a paid plan), the alert reads:

Downgrade scheduled — takes effect [next billing date] ($X/mo). No charge today. Your remaining credits carry over.

Downgrades are always deferred to your next billing date. You keep your current plan's access and full credit balance until that date.

What happens step by step:

1. You select the lower paid plan and read the downgrade alert.
2. Tick the acknowledgement checkbox. This unlocks the Schedule downgrade button.
3. Click Schedule downgrade. MultiCartAPI sends a revision request to PayPal. If PayPal requires your approval for the amount change, you will be briefly redirected to PayPal to confirm — then returned to the dashboard automatically.
4. Your Account & Billing page shows the pending change and its effective date.
5. On your next billing date, the new lower plan takes effect. Your remaining credit balance carries into the new cycle — it is not reset.

Downgrading to Free (Starter)

Moving to the Free (Starter) plan is done through Cancel subscription, not the Change Plan modal. The effect is the same deferred pattern: your paid access and remaining credits stay active until the end of your current billing period, then the plan reverts to Starter.

See Cancel Your Subscription for the full cancellation flow.

Plan reference

All prices are in USD. No tax is added at checkout.